How Do Emotional Intelligence Skills Help Leaders?

"The ability to control my emotions and actions sets me apart..."

- Navy SEAL Creed

Watch: Leader-as-Coach in a VUCA World

Leadership & the Future of Work

According to the World Economic Forum-Future of Job Report—leadership and social influence, followed by emotional intelligence are growing skills necessary for the future. Furthermore, we argue that 8 out of 10 of the entire list relies on EQ as a foundation.



According to Daniel Goleman, an American psychologist who helped to popularize emotional intelligence, there are five key elements to EQ:

  1. Self-Awareness

  2. Self-Regulation

  3. Motivation

  4. Empathy

  5. Social Skills

YouEQ has integrated Goleman’s framework, along with other popular models, while adding our understanding of how emotional intelligence applies to mental health and performance.

Emotional intelligence is a competitive advantage for leaders at all level of organizations and society as a whole. We teach emotional intelligence skills using our Performance EQ model.



Self-Awareness Accelerates Leadership Development

Know thyself,” has always been the starting point for personal development. It is no different for leadership. When a leader is able to intelligently recognize what they are feeling, they can choose how best to impact those they lead. To do this, a leader must have an integrated sense of self-concept, allow for self-compassion and maintain a balanced self-esteem. All of these are accelerated through self-awareness—with EQ being the key foundation.

Leaders that Self-Regulate Can Coach Others

There is a major distinction between leadership and management. Managers are required to operate and grow through systems. Where leaders influence and inspire through people. This is where “leader-as-coach” is becoming an increasing need in organizations and society. To be a coach, leaders must be able to self-regulate and empower others to do the same. This requires an EQ skill called Emotional Agility—the ability to accurately recognize emotions and respond quickly and appropriately.

In the field of organization development, it is recognized that leadership is critical in VUCA environments. VUCA stands for Volatility, Uncertainty, Complexity and Ambiguity—all having a psychological effect that leaders must manage.

A leader with EQ can coach others to turn VUCA into an opportunity for Vision, Understanding, Clarity and Agility.

Intrinsically Motivated Leaders Know How to Motivate Others

Most managers ask, “How do we motivate our people?

Leaders with EQ ask, “How can we create an environment where our people intrinsically motivate themselves?

Research has proven that intrinsic motivation yields more sustainable results than extrinsic rewards-based systems. EQ leaders start this by first taking emotional responsibility for how they make others feel. This is the foundation of psychological safety where other individuals feel free and motivated to take risks, learn and grow. Leaders, using their influence, can then challenge others to take their own emotional responsibility and ownership of their results.

Leaders with Empathy have More Social Influence

Leaders are not leaders until they have followers. Many managers believe they are leaders but are missing the social influence to inspire followers. The most common missing element is empathy. We teach four levels of empathy:

  • Cognitive Empathy

  • Emotional Empathy

  • Compassionate Empathy

  • Appreciative Empathy

When groups experience authentic empathy on all four levels, they give the leader the right of influence.

Influence is earned—not taken.

This is the result when a leader knows who they really are and who they are responsible for.

Social Skills in the Loneliness Epidemic

Loneliness has become an epidemic. According to researchers, loneliness and social isolation can be as damaging to health as smoking 15 cigarettes a day.

Loneliness is defined as an emotional state where people have fewer relationshipthat make them feel known and understood—than they would like. It is a unique condition where a person perceives themselves to be socially isolated even when among other people. 

The Health Resources Service Administration reports that two in five Americans say they sometimes or always feel their social relationships are not meaningful, and one in five say they feel lonely or socially isolated. For singles, contributing factors are the rise of “attraction inequality” and the “dating economy.” The fact is, despite being more digitally connected than ever, social, romantic and family relationships are at risk.

The solution to this growing epidemic are leaders with the social skills to help others with their mental health and performance.

YouEQ Neuro-Gamification for Leaders

YouEQ adds game dynamics to brain training for developing emotional intelligence. Playing games with team members helps develop new skills and accelerates soft-skill acquisition by combining information with positive experience. Training is fast, fun and affordable—compared to traditional leadership training. Participants have access to certified trainers with leadership backgrounds and coaching experience.

Leaders and coaches are welcome to certify in our train-the-trainer program.