How Do Emotional Intelligence Skills Help Managers?
90% of top performers have high EQ and EQ is responsible for 58% of job performance.
How important is increased performance in managers and their teams—especially for the future of work?
The future of work is already here. As the fourth industrial revolution continues to introduce automation and artificial intelligence at a accelerated pace, the World Economic Forum reports emotional intelligence as the eighth growing skill for the future of work. However, we argue that 8 out of the top 10 all use EQ as a foundation.
DEFINING EMOTIONAL INTELLIGENCE (EQ) SKILLS
According to Daniel Goleman, an American psychologist who helped to popularize emotional intelligence, there are five key elements to EQ:
YouEQ has integrated Goleman’s framework, along with other popular models, while adding our understanding of how emotional intelligence applies to mental health and performance.
Emotional intelligence is a competitive advantage for managers to prepare their organizations for the future of work. We teach emotional intelligence skills using our Performance EQ model.
HOW EMOTIONAL INTELLIGENCE SKILLS APPLY TO Management
Manage Workplace Stress by Training Self-Awareness & Self-Regulation
$300 billion in lost productivity annually to employers due to workplace stress.
- American Institute of Stress
Stress, anxiety and overwhelm, for all ages, is hitting record highs while increasing in speed & intensity. The National Institute of Mental Health found that more than 7% of American adults and 13% of those aged 18 to 25 experienced a major depressive episode in 2017. Depression takes an economic toll on individuals, families, organizations, and society as a whole.
In the last 30 years, employee stress levels rose nearly 20% and a majority feel work is having a negative impact on their personal relationships. Today 8 in 10 Americans are afflicted by stress, according to a Gallup survey. Workplace-related stress has also been linked to less sex, more loneliness, and higher rates of career burnout.
The EQ skills of self-awareness and self-regulation are critical to help managers and their teams mitigate reduced productivity from stress. Employees can learn to recognize their emotions, respond appropriately and help others do the same.
Motivate Teams with Empathy & Social Skills
According to Businessolver’s 2019 State of Workplace Empathy Study, 91 % of CEOs see a direct link between empathy and an organization’s financial performance. Yet organizations are still slow to foster empathy in their organizations. Without empathy, the study shows organizations put their ability to attract, engage and retain top talent at risk. This is supported by 92% of employees saying they would be more likely to stay with their job, if their bosses would show more empathy.
The social skills of managers is becoming an even greater focal point as workers need to spend more time learning new soft skills for the future of work.
YouEQ Neuro-Gamification for Managers and Teams
YouEQ adds game dynamics to brain training for developing emotional intelligence. Playing games to develop new skills accelerates soft-skill acquisition by combining information with positive experience. Training is fast, fun and affordable through a monthly membership—compared to traditional management training. Members have access to certified trainers with management backgrounds and workshop experience for organizations of all sizes.